CHC52021 – Diploma of Community Services – for International Students

Domestic Students
International Students

CHC52021 - Diploma of Community ServicesCRICOS: 092242J


By undertaking the Diploma of community services qualification you will develop the knowledge and skills to work in roles involved in the managing, coordinating and/or delivering of person-centred services to individuals, groups and communities.

Core Skills: You will gain core skills in areas of service programs, workplace communication strategies, impact of sociological factors on clients, diversity, legal and ethical requirements, debriefing and support processes, safe work practices and improving own professional practice.

Specialisations: You will specialise in needs assessment, complex case requirements, case management, advocacy and representation services, community development strategies, client development and counselling, through the elective units included in the qualification.

Online training is available for this course.
Duration and Delivery

This qualification is delivered over a period of 1400 nominal hours comprising of 100 weeks of full time study i.e. 20hours/week (including holidays). This includes classroom sessions*, supervised directed learning, skills training, self-paced learning, practical placement, assessment and assessment assistance. The 1400 hours include 200 practical hours. The option to complete within 1-2 years

*With the current pandemic situation, a number of classroom sessions will be delivered online to enhance safety of students and trainers.

Please note: The course duration may vary for individual students based on their current academic and work experience. All students will be assessed on an individual basis for their ability to meet the course requirements within an extended or reduced time frame.


Classroom based training (face to face/ online) and supervised practical experience in a community and/or residential setting.


Level 1/169 Plenty Road, Preston, VIC 3072 and Practical Placement location as negotiated.

Career Pathway

Occupational titles may include Personal Care Assistant, Nursing Assistant, Personal Care Giver, Care Worker, Accommodation support worker, Assistant in nursing, Care assistant, Community care worker, Community support worker, Home care assistant, In-home respite worker, Residential care worker or Support worker.

Qualification Description

This qualification reflects the roles of community services, case management and social housing workers involved in the managing, coordinating and/or delivering of person centered services to individuals, group and communities.

At this level, workers have specialsed skills in community services and work autonomously under broad directions from senior management.

Workers are usually providing direct support to individuals or groups of individual. Workers may also have responsibility for the supervision of other workers and volunteers and /or case management, program coordination or the development of new business opportunities.

No licensing, legislative, regulatory or certification requirements apply to this qualifications at the time of publication.

View Course Units

Who May Attend

This qualification is beneficial for any person who may

  • Be actively seeking employment in community services sector with specialization in service delivery, client work, community education and development projects.
  • Have no formal qualifications in community services
  • Wish to review/update knowledge and practical experience
  • Be seeking a new career

ALACC entry requirements require that applicants must:

  • Be at least 18 years’ old
  • Have satisfactorily completed Year 11 or equivalent
  • A proficiency in English equivalent to IELTS 5.5 (Overall) is required for all International applicants.

The following are not an entry requirement, but may need to be considered prior to undertaking this course:

  • Basic foundation skills and computer literacy skills may be required for learning activities related to the course. Where relevant, adequate student support is available.
  • Fitness to undertake manual handling tasks and meet the requisites of the job role and other relevant industry standards is preferable.
  • Students will also be required to provide a current Police check and evidence of flu shot prior to undertaking placements.

Please note: Proficiency in English is required to meet Industry standards.

Students will be undertaking Pre-Training Review and LLN test prior to enrolment. The LLN test is not an entry requirement, students are asked to undertake the same so appropriate academic support can be ensured throughout the course of study.


Students may be able to shorten the length of their studies through the recognition of past experience and/ or qualifications gained elsewhere. Applications can be made for Recognition of Prior Learning (RPL) and Credit Transfer.

These will be assessed according to the college’s policy & procedures to determine if/how much advanced standing will be granted.

This qualification holds National Recognition.


Assessments will be conducted to determine the achievement of competency-based learning outcomes. Assessments may include written assignments, projects, practical skill demonstration, and participation in role play, written reports, tests/exams or on-the-job observation.

Work placements

Students will be required to undertake work placements to apply knowledge and develop their skills as part of the course requirements. Placements may occur in aged care, disability, or other aged care and community settings in Melbourne or Regional areas as organised by ALACC and according to the course requirements.

While ALACC takes responsibility to provide work placements, students have the choice to find a work placement close to their place of residence. All placement arrangements have to be approved prior to commencing placement. ALACC will negotiate and have an Agreement with the Placement Provider before the student attends work placement.

Please note: The cost for the practical placement is included in the fee. However, if a student does not attend the allocated placement then the student will have to pay for the costs set by the practical placement providers for cancelling their placements.

Placements dates will be provided by the placement provider and can be subject to change depending on the appropriate Placement Provider’s ability to take students at a specific given period. Students may need to be flexible with these dates and ensure they can attend the placements as soon as it is available.

Students will be required to attend pre-placement and post-placement sessions for assessment.

Course Units

Please ask us about credit transfers.

Core Units

Develop and implement service programs
Develop workplace communication strategies
Analyse impacts of sociological factors on clients in community work and services
Manage and promote diversity
Manage legal and ethical compliance
Facilitate workplace debriefing and support processes
Reflect on and improve own professional practice
Manage work health and safety

Elective Units 8

Assess co-existing needs
Coordinate complex case requirements
Develop, facilitate and review all aspects of case management
Provide case management supervision
Provide advocacy and representation services
Implement community development strategies
Confirm client development status
Establish and confirm the counselling relationship

Enquire about this course

Click here to view Course Fees
Off Shore
International Fee
Applying for Student Visa 
AUD 15,860.00
Fees: AUD 15,160.00
Registration Fee: AUD 500.00
Materials: AUD 300.00

Additional Costs

Uniform: AUD 40.00

*Indicative Fees Only - Subject To Change

On Shore
International Fee
Not Applying For Student Visa – Temporary Visa Holders 
AUD 7,960.00
Fees: AUD 7,160.00
Registration Fee: AUD 500.00
Materials: AUD 300.00

Additional Costs

Uniform: AUD 40.00

**evidence of current visa required prior to enrolment

*Indicative Fees Only - Subject To Change

Please note that any Overseas student in Australia on student visa is only allowed to study with CRICOS registered provider, such as our college.  If you are already studying another course, please contact our friendly staff to understand your options.

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